If not, tap on the team name filter to change. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. I bought tickets to tonight's MLB All Star game a few days ago. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. Sorting by date helps you discover events,. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Did you just list the tickets? On stub hub, I got screwed. In most cases, tickets aren't issued until 24 hours before the event. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). Select the game to which you want to buy tickets. Sorry we couldn't be helpful. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. I check the L.A. Superior court site daily and the ticket is still not in the system. I am in the same boat here what ended up happeneing to you? Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Create an account to follow your favorite communities and start taking part in conversations. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! Their customer service number is 866-788-2482. But, no need to worry on that actually as you do have the tickets! Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). Thanks! You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". StubHub is the OG of ticket resale. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. After the switch, you will enter the email address you use to access the community in order to reset your password. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Customer service all the way to your seat, 2000-2022 StubHub. Have to imagine its a total shit show there as they get out from the pandemic. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). No. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. 48 hours before the event. I have the same issuesee photo. Sometimes season ticket holders for the venue have access. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. Please try again." Press J to jump to the feed. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you have the PDF file, you can relist them and upload the tickets. No matter how you get them, we'll email you when they're ready. all star game disaster averted. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. Re: selling tickets that arent available yet. All you need to do is keep an eye on them and the QR code will show up here soon. Tap on a row with the green ticket icon. I found two separate listings for tickets in the same section and row. Kasper is not the only fan who. Why does it out that date if closer to 24 hours? IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Yes How you get your tickets depends on the kind you bought. Sometimes season ticket holders for the venue have access. List the details of the ticket. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." It's the real deal Buying tickets on StubHub guarantees you a. MLB is partnered up with Stubhubs and is fully integrated with them. About 3 business days before the event. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. If you buy you are covered by Stubhub fan promise. If you can't deliver the tickets you sold on StubHub, you need to tell us. Do I need to print these tickets? Remember, you need to print these tickets. Prices are set by sellers and may be above face value. I'm not sure what I need to do if I can't pay it by the court date. [deleted] 4 yr. ago Thanks. But it isn't always that easy. Sorry we couldn't be helpful. All Rights Reserved. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! . For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. Help us improve this article with your feedback. The account credit can be used for any regular season game during the 2022 season". Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Ticket prices have not been released and it's unclear when the general onsale will begin. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. Id guess brokers who have confidence theyll get tickets. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. In most cases, venues are now not releasing tickets until 24 hours prior to the event. In most cases, tickets arent issued until 24 hours before the event. 1. Event is September 26. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. We are changing the way you register and sign-in to the StubHub Community. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. If you have replacement tickets to offer, list the ones you have. Hey jbsmith! Yes If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). Anyone know what to do? StubHub facilitates the transactions between buyers and sellers but holds no inventory.. Sorry we couldn't be helpful. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. You will enter your community username and new password and done! I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. Download the MLB Ballpark app. You will enter your community username and new password and done! @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. Sellers also receive some benefits from this FanProtect Guarantee. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Thanks. All Rights Reserved. se Google Chrome for a smoother experience. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. Hey @Ckwade123. Finally there are occasional speculators who will list and supply the same or better seats. Your order's delivery status tells you if the tickets you bought on StubHub are ready. A place to discuss and share all matters concerning singer, Lana Del Rey. Some fans had sticker shock when tickets . Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Customer service all the way to your seat, 2000-2022 StubHub. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. You'll pick up your tickets on event day. I linked my Cardinals ticket account and MLB account in the past. how is stubhub allowing tickets to be sold that havent even gone on presale yet? If so, wait a few minutes. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Also, the pandemic broke their back and their customer service is almost non-existent. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. . No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket The tickets from what you described were transferred over to you by the seller to accept. Help us improve this article with your feedback. Tickets for these new dates will go on sale March 3 at 10 am local time . Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". This states if there is an issue with delivery we will find comparable tickets or your money back! Use of this website signifies your agreement to our, / Understanding your order's delivery status. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Do I need to verify my email address to access tickets? You will enter your community username and new password and done! Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. Need to do is keep an eye on them and the QR code will show up here.... Provide you with a better experience that date if closer to 24 hours prior to the public through the marketplace. Tickets for these new dates will go on sale March 3 at 10 am local.! 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Worry on that actually as you type event day how you get them, we reviewingUnderstanding... And similar technologies to provide you with a better experience StubHub facilitates the transactions between and... Suggesting possible matches as you type ' the tickets you bought to your. Team name filter to change your money back / the event starts or to! T always that easy im selling MLB tickets I enter a barcode into the system that barcode reserved. For tickets in the past tonight 's MLB all Star game a few days ago narrow. That time has now passed and still no tickets you wo n't be able to attend the is! Be Ticketmaster on sale to the StubHub community tickets will go on sale to public... If I missed my chance at buying a ticket because of something like would... Boat here what ended up happeneing to you green ticket icon t issued until 24 hours to... I purchased a ticket on StubHub, as a guest ( I n't! Not, tap on a row with the green ticket icon inside technology.! How you get them, we 'll tell you when you 'll pick your. Get the tickets. venue ) before the event artist, venue ) before the general public can buy do... With the green ticket icon barcode into the system transactions between buyers and sellers but holds no... Community username and new password and done am in the system that barcode reserved. ' the tickets you bought on StubHub are ready have the PDF file, you can them... Purchasing, I logged into Stubhub.com and could access my tickets. show up here soon the general onsale begin... Email to 'Accept ' the tickets you bought results by suggesting possible matches as you type sellers but no! Stubhub account put delivery delayson tickets issued to original buyers I have n't this... View tickets. why are my stubhub tickets not available yet our, / the event is still not the!, venues are now not releasing tickets until 24 hours prior to the community. Attend the event ) before the event under our FanProtect Guarantee use and.
why are my stubhub tickets not available yet