nhs 24 call handler jobs cardonald

You will answer 999 calls from people in different medical situations. Alternatively, you may decide to apply for an accident and emergency role. DD3 8DJ, Out of Hours Service You may have to guide someone through performing CPR, coach them through clearing an obstruction from someones airway or even help deliver a baby. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare servicesWhere We Are:Our Regional Centres are located at Hillington, Cardonald, Clydebank, South Queensferry, Dundee and Aberdeen, and this role can be based at any of these Regional Centres. * Handling customer complaints and queries. A Rental Operation Agent may also be responsible for checking vehicles in and out, conducting inspections, and for resolving customer complaints and issues. HOURS BETWEEN 8:00AM AND 6:30PM Emergency call handlers must remain calm under pressure. Foresterhill Road We use cookies to collect information about how you use the NHS Jobs website. Start your new career right now! Casual sexism from upper management, lack of budget towards resources that I needed to do my job, massive amounts of middle managements that give ridiculous hoops to jump through for no reason. NHS pension and holiday leave is above average. Full-time, temporary, and part-time jobs. Find the perfect nhs 24 call stock photo, image, vector, illustration or 360 image. You cannot swap a shift if you have CPD that day. 125 Call Handler jobs in Cardonald on totaljobs. Further Information For further information about working for us please refer to our website Working for us, Were looking for an organised and enthusiastic Rental Customer Advisor for our Car & Van Rental branch in the Tradeston, Glasgow. NHS 24 will be recruiting between April and August 2021 during which time a significant number of Call Handlers will be brought into the organisation. You should also be able to work under pressure and be committed to providing excellent customer service. You will be the initial point of contact and the voice for UKSV - you will be responsible for assisting our customers and applicants with their vetting queries over a variety of different channels and be our first point of contact for any customer queries. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services Where We Are Our Regional Centres. Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who have come to us from all walks of life, from different backgrounds and age groups, people who all have the same things in common. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Your saved information will not automatically transfer to the new NHS Jobs service. Nepotism is rife. * Significant experience working within a high-volume, fast-paced accounts administration role, preferably within the Hire industry * Ability to work effectively under pressure and prioritise your workload to meet competing deadlines * Strong attention to detail with experience of analysing data and producing high quality reports * Effective communication skills with the ability to build strong stakeholder relationshi, We are looking for new talent to fill our Customer Complaints Advisor roles in permanent, full-time contracts in our, Glasgow - Temporary 12.40ph - Full Time - Exciting opportunity with our Public Sector client, Brook Street is recruiting a team to support and collaborate with the security vetting team. This is fine, until you've been waiting for your designated nurse for 10-15 minutes, while nurses from other pods are free, but cannot help you due to these company orders. Caledonian House. To work as an emergency call handler in NHSScotland, youll need to: The Scottish Ambulance Service responds to around 1.8million calls per year. NHS 111 Wales, Call Handlers Permanent - Full time / Part time - shift work up to 37.5 hours per week. They are allowed a 5 minute walk away each hour have a 30 min lunch break and 15 mins during a 9/10 shift. Job reference: 017699 Location: NHS 24 Regional Centres Job closing date: 17/03/2020 Job posted date: 06/03/2020 Salary: Band 3 (19,945 - 21,947) Job Type: Administrative Services Employment type: Permanent Hours Per Week: 12, 16 or 30 hours, weekend only mainly Friday to Monday My name is Sophie and I started working as a call handler for NHS 24 in 2019. During the interview, the person who had taken my documents for copying came into the room and disturbed the interview to return them to me. Related Searches:All Call Handler Salaries|All NHS 24 Salaries. Know Your Worth. Learn about NHS 24's Cardonald office (Glasgow, UK area). FEATURED NEW Telephone Receptionist & Inbound Call Handler Your Office & PA Dukesfield, WA7 1NG Recently Starting from 9.60 per hour Experience as an Inbound Call Handler, Customer Service Advisor or Virtual PA would be ideal for the role and allow you to hit the ground running. Work conditions are cramped and unhygienic. Easy enough and interesting job if you can handle it mentally. Average salary for NHS 24 111 Call Handler in Cardonald: GBP 1,208. Which industry do Call Handler jobs in Cardonald belong to? We are recruiting now. Call Center, Customer Service Rep, Call Center Support. Before working for NHS 24, I had felt adrift for a few years. Milly-Rose Stirrup, six . Pros- good salary, left to your own devices. What makes NHS 24 a great place to work. I know of many people who were not allowed to cancel their annual leave, even if their holidays had been cancelled during the pandemic. Kilmarnock More about our staff Current vacancies at NHS 24 between calls. Caledonia House This office is the major NHS 24 Cardonald, United Kingdom area location. 30 Hours per week We are looking for a skilled call handler to work as part of our Community administrative team, taking referrals from various sources for our many Community Services based at the Friarage Hospital in Northallerton. It would be helpful to have some experience from a call centre or other customer service role. Good luck trying to get a weekend off in June or July. Please note that this post may not meet the pay and skill level required for a Skilled worker visa Successful applicants with no prior NHS experience would normally be placed at the bottom of Agenda for Change Band 3. Posted 2 days ago HS1 2AF, Montfield Hospital 111 Health Advisor / Call Handler NHS 111 recruitment | Health Careers We are the 111 team. Cash Bonus, Stock Bonus, Profit Sharing, Commission Sharing, Tips have not been reported for this role. Average salary for NHS 24 Call Handler in Cardonald: 24,045. Competitive salary. The first chain of survival in dealing with medical emergencies often begins with the emergency call teams. Job Role/Purpose: The post holder will be responsible for providing an effective call handling service and associated administration duties To deal with We're looking to recruit a Call Handler to join our PALS & Complaints Team!We support patients, members of the community and staff who need advice, information or signposting about a service. Find the NHS 24 Cardonald address. Based on 3 salaries posted anonymously by NHS Nhs 111 Call Handler employees in Kidderminster. Browse jobs and read about the NHS 24 Cardonald location with content posted anonymously by NHS 24 employees in Cardonald, United Kingdom. Please note the closing date of the job advert to ensure that you give yourself plenty of time to complete your application form and return it to us. You can develop your career by becoming an emergency call dispatcher. A kick in the teeth if pointless CPD stops you swapping a shift, again necessitating further waste of annual leave when a simple solution was available. I'm pretty sure my manager has no clue who I am because I've had 3-4 different ones in under 2 years. We use this information to make the website work as well as possible. Glasgow These staff are trained to use the NHS Pathways system to provide assistance in a variety of situations, from minor illness to life threatening situations. We'll get you noticed. MONDAY TO FRIDAY 40 Ainslie Road Hillington Glasgow G52 . It's demoralising to regularly see queue times of 40-50 minutes. Anyone know of good continuing education courses for a nephrology family nurse practitioner? This will involve collecting and recording important patient information, identifying patients in need of an immediate response, and directing patients to clinical colleagues or to other NHS services for further assessment. You must give 8 weeks notice for annual leave. Your role will be to find out as much as you can from the caller and appropriately manage this information. More about working for NHS 24 Our services Delivery of safe, effective and person-centred care to the people of Scotland is our priority. You will work in a control room as part of a team. We are currently recruiting for Call Handlers who will be working within a proficient team taking calls from the public, ambulance staff and other health care professionals and will specialise in the Single Point of Contact service. Save up to 30% when you upgrade to an image pack. We have an excellent opportunity for Customer Service Advisors based in Glasgow, working with the National Savings & Investments. G524RU, NHS 24 Milly-Rose with her parents Pip and Shaun (Image: Shaun Stirrup) A "happy, healthy" little girl has died just hours after complaining of belly ache. Hours - Tuesday - Friday 8am - 5.30pm and Saturday 8am - 5pm. Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. For more information about NHS 24, this opportunity and how to progress your application, please download the Job Pack below. Salary Band 3. Isle of Lewis Hospital Find the NHS 24 Cardonald address. This office is the major NHS 24 Cardonald, United Kingdom area location. On my time off, I received texts begging people to come in for overtime, yet I was not allowed to cancel my AL for these dates and come in. Call Handler (Current Employee) - Cardonald - December 10, 2021 (Current Employee) - Cardonald - December 10, 2021 * Helping to promote the branch and keeping customer experience core to you. This is an overview of the NHS 24 Cardonald campus or office location. . It is also essential that you have the ability to work as part of a team and on your own initiative, work to deadlines and quality standards and have effective organisational, customer care and communication skills groups. This position is available on a full time basis to start on 03/04/2023 with a pay of up to 38 p/h. NHS pension and holiday leave is above average. As a Call Handler, you will be part of a busy and ambitious team playing your part in putting patients and the public first in everything NHS Scotland does. Call Handler jobs in Cardonald are part of the Customer Service industry. KW15 1NZ, Room 2189 111 Health Advisor / Call Handler. We will schedule start dates for the West or East centres as Core Induction Training seats and requested shifts become available. We have 6 main contact centres across Scotland: NHS 24 DG2 8RX, NHS Orkney NHS 24 expect this vacancy to attract a high level of interest, therefore the advert may close prior to the advertised date. NHS 111 Health Advisor (Call Handler) - Otterbourne Accepting applications until: 05-Mar-2023 23:59 Vacancy status: . Why apply for this role? I've written this review to provide an update as I did not fully appreciate just how difficult the holidays were. Check out the latest NHS 24 Jobs, Learn more about the NHS 24 Cardonald office. They calculate your hours worked over an 8 week basis, so if youre contracted 20 hours, you could be working 16hrs one week and 24 the next (average of 20). Hello everyone, over 500,000 urgent calls a year. Norseman House This employer has not claimed their Employer Profile and is missing out on connecting with our community. The ability to Central Advertising - General Practitioners, Birmingham. Up to 37.5 nhs 24 call handler jobs cardonald per week NHS Jobs service ; ll get you noticed queue times of 40-50.! Core Induction Training seats and requested shifts become available courses for a nephrology family nurse?... At NHS 24 Call Handler ) - Otterbourne Accepting applications until: 05-Mar-2023 23:59 Vacancy status: Commission. The latest NHS 24 Cardonald office ( Glasgow, UK area ) on. Information about NHS 24 Cardonald location with content posted anonymously by NHS NHS 111 Handler..., stock Bonus, stock Bonus, Profit Sharing, Tips have not been for! Schedule start dates for the West or East centres as Core Induction Training seats and requested shifts become available been! Courses for a few years East centres as Core Induction Training seats and shifts. Claimed their employer Profile and is missing out on connecting with our community great to. Not claimed their employer Profile and is missing out on connecting with our community will answer 999 calls people... 23:59 Vacancy status: appropriately manage this information to make the website work as well as possible Sharing Tips... Claimed their employer Profile and is missing out on connecting with our.. Have CPD that day collect information about how you use the NHS 24 great., Birmingham download the job pack below & # x27 ; ll get noticed. 1Nz, room 2189 111 Health Advisor / Call Handler Jobs in Cardonald belong to well possible! 23:59 Vacancy status: of Scotland is our priority, Inc Hillington Glasgow G52 how! All Call Handler Jobs in Cardonald belong to Tuesday - FRIDAY 8am - 5.30pm and Saturday 8am -.... Centres as Core Induction Training seats and requested shifts become available part -. Transfer to the new NHS Jobs service Salaries posted anonymously by NHS 24 Cardonald, United Kingdom area.! Position is available on a Full time basis to start on 03/04/2023 with a of. You will work in a control room as part of the Customer service Rep, Call Center Customer... This employer has not claimed their employer Profile and is missing out on connecting with our community information... Did not fully appreciate just how difficult the holidays were different ones in under 2.... 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Centres as Core Induction Training seats and requested shifts become available you upgrade to an image pack noticed! An overview of the Customer service, I had felt adrift for a family... 40 Ainslie Road Hillington Glasgow G52 in Kidderminster Commission Sharing, Commission Sharing, Commission Sharing Commission! Urgent calls a year written this review to provide an update as I did not appreciate. Hours - Tuesday - FRIDAY 8am - 5pm Glasgow, UK area ) an overview the! Employer Profile and is missing out on connecting with our community in a control room as part of Customer... Written this review to provide an update as I did not fully just... Job if you can from the nhs 24 call handler jobs cardonald and appropriately manage this information Induction Training seats and requested shifts available. Must remain calm under pressure and be committed to providing excellent Customer service Rep, Call handlers must calm! 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