See all 10 articles Checks. The IRS is experiencing significant and extended delays in processing - everything. Phillies Font Style, Clients are counting down the days to get their refund. Refund Transfers are fee- based products offered by Republic Bank & Trust Company, Member FDIC and Santa Barbara Tax Products Group LLC (TPG) . Frigidaire Affinity Washer Door Latch Replacement, Feb 2022, my refunds from state and fed were sent to these people and they are refusing to help me! Tax refund My federal refund was released to sbtpg on 2-24-22. Clients now expect their tax professional to offer convenient ways to pay by their refund. But no my check didn't come today, I'm guessing yours didn't either? And they say we received your request were working on it. If a customer does not choose a Refund Transfer, disbursement options are direct deposit or prepaid card. 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This review was chosen algorithmically as the most valued customer feedback. Um but they are your vendor rightshe replies "yes". I later had to upload a picture ID which the process takes 7 days. Reddit's home for tax geeks and taxpayers! The second lye I caught the agent on was when he stated that a previously check mail out to me had returned back to them, was the reason for the delay when I asked why I didnt receive my refund yet. Check Cashing Solutions Santa Barbara Tax Products Group (TPG) offers several check cashing solutions with national brands to help unbanked taxpayers cash checks issued by TPG. Disappointed by the poor service I asked the agent which company was I dealing with and he informed me that they were the University Bank. Low Cost Options We offer a variety of options that will save you and your taxpayers money such as Fee Collect and 3Fund. Direct Deposit combined with IRS e-file provides taxpayers with the fastest . Contact us so one of our agents can assist you. Well if they sent it on 2/28, that would make today day 10 and if they sent it on 3/2 then that would make today day 8 so it could still come soon. People shouldn't have to depend on their refund, I know that, but a lot of people did this year. Community Experts online right now. 2 - Updates These options enable taxpayers who e-file to deduct their tax preparation fees directly from their refund. With 3Fund, you can easily deduct your preparation fees directly from your clients refund and then give them a choice on how they want to receive their remaining funds prepaid card, printed check or via direct deposit. Refund Transfers Logged into Turbo Tax to understand who SBTPG was and why they are involved with me getting by refund. Your email address will not be published. User Verification ( what's this? ) You can offer a refund product for as little as $30.95! Refund Transfer products help your clients get access to their money, with the option to receive their tax refund via direct deposit, check or prepaid card. You get paid for your services in a secure and timely manner while also being eligible for incentives. x PLEASE READ: Only for use by check cashing institutions verifying checks! Early Tax Season: January 2 thru February 11. Turbo Tax send email stating "Refund on its way expect deposit next business day". I think it's more likely the second rep was being truthful because when I called the first time, they said they send checks out the first week of March. Show Password. 2023 Wolters Kluwer N.V. and/or its subsidiaries. Santa Barbara Bank App Rejects 1972 and 1652 Santa Barbara Rejects 1972 and 1652 These reject codes indicate a mismatch between the dates that a pre-ack or advance loan application was processed, the date the return was processed by the IRS and the date that the IRS acknowledgement was received. Website. Santa Barbara Bank Tax Refund Status in Santa Barbara, CA About Search Results Sort: 91. I will never use turbotax again. TPG sent 3/2. He clearly affirmed that the check was mailed out to me that same day, Monday Feb 06-2012 while reading the transaction on his computer and told me to wait 3 to 4 business day to receive the check before he abruptly hanged up on me. To again try to contact them via the 800 numbers and that if I send in my drivers lic or passport information they would verify my within 7 business days and I would get my refund. Trew Knowledge. I had no idea that if I had the fees deducted from my refund that TPG SAnta Barbara would use my refund on a float for 7 more days. It is now March 23rd and after many attempts, I cannot get Intuit (TurboTax) or SBTG to assist me in any way - they only say that it can take up to 12 weeks for the IRS to clear up security issues. If you did 40 or more funded bank productslast tax seasonyou may be qualified for this program. For those of you who have received or expect to receive your refund on a debit card, please check out the following tips that will help you use your card and avoid unnecessary fees. We sint getting no check dont you get it. To enroll you will log into your account portal with UltimateTax to sign up. With the right combination of UltimateTax and TPG bank product volume, you could be on your way to earning extra at the end of the season! I HAVE FILED A FORMAL CLAIM WITH THE IRS AS OF 05/02/2011 STATING I STILL HAVE NOT RECEIVED MY REFUND. My check is FINALLY in my informed delivery!!! YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. The delay is an outrage. I will come back and update my status here. Press J to jump to the feed. 3Fund is a preparer payment solution that combines three low cost refund options under one brand. A refund advance is an option available to taxpayers. Attract and retain more clients today! Well it turns out that everyone that has been told those dates is getting their check either yesterday, Monday March 20th, or today Tuesday March 21st and their envelope is postmarked between March 9th and the 18th. mine is coming a full TWO WEEKS after the original date when they said they were sending them out. My refund is held up at your santa barbara bank. Ill post when I get something. All other marks contained herein are the property of their respective owners. Santa Barbara Tax & Accounting Services Tax Return Preparation Tax Return Preparation-Business Bookkeeping Website (805) 284-1905 420 E Carrillo St Santa Barbara, CA 93101 OPEN 24 Hours 2. That's good to know though because if the 7-10 days is right then it should be any day now because today is day 7! Ask Your Question Fast! The terms and fees of your debit card can be found here. I feel completely powerless. santa barbara bank has held my refund since 02/10/16. Airborne Second Day $8.00. Santa Barbara Bank, American Riviera Bank - Santa Barbara Branch, Mark S. Pasternak Certified Public Accountant. Off Peak Tax Season: March 29 thru April 18. First and last time I ever have the fees taken out. 38345 30th St. East Suite D2, Palmdale, CA 93550, 17134 Devonshire St, Ste 100, Northridge, CA 91325, 1180 Eugenia Pl, Ste 220, Carpinteria, CA 93013, 430 S Garfield Ave, Ste 489, Alhambra, CA 91801. UltimateTax has been a partner with TPG since 2006. Don't post questions related to that here, please. THAT'S $600, 000.00 IT WILL GENERATE FOR THEM $600, 000.00 FREE MONEY SIMPLY BY HODLING OTHER PEOPLES MONEY, IT'S CRUEL BUT IT DOESN'T GET ANY BETTER THAN THAT! You get paid for all funded bank products after the 50th. Mon-Fri: 7am - 5pm. Lets you deduct your tax preparation fees directly from your clients' refunds. Expand and enhance CCH Axcess software by building integrations and automation with tax and accounting APIs. Tells me that since my refund is so large the have a process in place to verify identities to prevent fraudulent actives. If they are being truthful and they have sent it already, I will be looking out for it Monday-Wed and if I don't get it by Wed I suppose I will just go into a panic lmao, Theyre taking their sweet ass time. Founder & CEO, Taxes & Products Related. Same here, I got the run around for a month. What's the status of my 2020 refund? It's also how you'll compete with larger tax businesses. All content is available on the global site. I am so angry right now. With Refund Advantage, the refund transfer program that enables you to customize your account in a variety of ways. Mines been "funded" since Friday also. Refund transfers (bank products) give tax preparers the ability to deduct tax preparation fees from a tax refund, limiting taxpayers upfront expenses and allowing you to attract and retain clients while benefitting from fee-based revenues. Theyll be happier than ever before, and youll value receiving timely payments every time. I think what happened is that your check got printed on 2/28 and then sent out on March 2nd or 3rd, that seems most likely. The Bureau of Fiscal Service may need to review your claim before they can re-issue your IRS refund check, which can take up to 6 weeks to complete. Like others have said, it seems there are serious crimes being committed here, but apparently there is no recourse for the consumer. The fees with TPG are $39.95 for the bank fee. Mauricio Castro I saw that too on Facebook but I have nothing in Informed Delivery for today and nothing in the mail box yet either but we will see. We offer a variety of options that will save you and your taxpayers money such as Fee Collect and 3Fund. Taxpayer Alert: DO NOT VERIFY YOUR OWN CHECK Check cashing institutions will not cash a check that has already been verified Check your email junk folder, or check the Promotions folder if you use Gmail Add SantaBarbaraTPG@mail.sbtpg.com to your trusted or safe list You will be prompted to create a username and password that you choose and which you will use going forward. A grand total of the amount outstanding is displayed at the bottom of the section. Refundo's Refund Advances is the game-changer that lets clients access their money in minutes. Santa Barbara Tax Products Group Civista Bank provides banking services in connection with a tax refund program of. Professional tax software solutions create a taxpayer consent form that prints out with the tax return. Nitrous Oxide Hair Drug Test, Your email address will not be published. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. To login below you must be enrolled for 2021 with an approved software provider. Refund Transfers Give your clients the power to file for $0 upfront. And i still havent recieved my refund . Update!! The IRS or state tax agency needs to first release the funds to the bank before the taxpayer will receive their refund. These options enable taxpayers who e-file to deduct their tax preparation fees directly from their refund. Claiming that they mail a cashier check which was never delivered and never returned back to them. Obviously, if the check was ever mailed out on Feb 07, as confirmed by Angela (customer service supervisor), the first agent whom I spoke with on Feb 06-2012 was deliberately lying to me. Looking at my 2018 return PDF, my direct deposit info only appears to be on pages relating to Intuit and Santa Barbara TPG, not on the "official" Federal IRS Tax forms. Avoid fees! Mon-Fri: 7am - 5pm. @ BJL35 Honestly it could go either way at this point though. Once the bank reject the deposit and it is sent back to them that they would then cut a live check and mail it to the address on the tax return. . If two names are shown on the card, the cardholder shown first must activate the card. Fees and limitations apply. Use this page here to login for your Independent subscription. This delay is going to cost me an extra $4000 which I DON'T HAVE. What is FeeCollect? The most comprehensive and current tax research authority in the industry. please help. No. 101 Near La Cumbre, Housing Challenge Intensifies Between Goleta and County of Santa Barbara, Santa Barbaras New DA Gets $500,000 for Racial Disparity Analytics, Lake Cachuma Releases Expected to Contribute to Flooding in Lompoc, Giant Eucs Down at Santa Barbaras Shoreline Park, Investigation Launched After Student Is Sedated, Arrested, Isla Vista Man Charged with 26 Counts of Illegal Electronic Peeping, An evening with Peter White and Richard Elliot, Dos Pueblos Jazz Festival Jazz in Paradise, Please note this login is to submit events or press releases. I'm about to check informed delivery to see if it's the mail for tomorrow or not. What a scam! When I reported my concern to Angela, she was very humored by my confusion and had a good laugh about it, while I was seriously astonished of the level of unprofessionalism of this company. is a service that permits tax preparers who file electronically (EROs) to deduct their tax preparation fees directly from their clients' refunds. 3Fund is a preparer payment solution that combines three low cost refund options under one brand. Social media- I am sure this is true because i have a family member experiencing similar difficulties -sounds like an integrity/or personnel training problem- hopefully you folks will sincerely attempt to resolve these issues. When you check the status of your tax refund through the IRS website, you won't get any updated results. Client ID. There are different options for your client to receive their money: Get FREE Marketing Materials to help your clients know that you offer TPG products. WARNING: Five unsuccessful login attempts will lock your account. Avoid fees! YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. [2] [3] Welcome to the waiting and wishing club! Certianly a lot of the same complaints about your way of doing business and integrity on tax refunds-seems like a lot of your clients being taking advantage of with refund information and questionable delays- as i am sure you are aware of these complaints are in abundance throughout its 4 days later and no deposit. Fund 50 bank products using UltimateTax and TPG and qualify for a rebate! Where to cash a TPG-issued check; Account. Cost to ERO per approved Easy Advance, if any, will be deducted from ERO tax preparation fees and cannot be passed to the taxpayer. To review the full details for the TPG Program click the button. Can you sayFRUSTRATED! They told most everyone they printed AND sent out checks anytime between Feb 24th and March 4th. Five days later, on Friday Feb 10-2012, the second agent Damian will give me the Feb 07-2012 mailed out date as I was inquiring on the where about of the so-call cashier check which I never received for all suitable purposes and conveniently to Santa Barbara Tax Products Group and Turbo Tax benefit. Refunds may be delayed even longer for other reasons. If we or our partners detect unusual activity in relation to your account or filing, we'll notify you to make sure that you recognize the activity. TPGs Marketing Fee is only $39.95. 1 Check with the IRS To view your refund status Go to IRS website 2 Check with TPG To view your refund transfer details Login to TPG Need help? Refund transfers, also referred to as bank products, allow taxpayers to pay for tax preparation fees out of their expected refund. TPG is located in San Diego, California. So, if this isn't resolved in the next twenty-four hours, I'm contacting the IRS, BBB, and I'll be calling Clark Howard and maybe a local news station to spread the word and warn others about dealing with them. Box. (TPG) for your tax refund transfer needs. All rights reserved. Theres NO ERO FEE when clients receive a post-IRS Acknowledged (Post-ACK) Fast Cash Advance up to $6,000 on a Walmart MoneyCard. Download our Bank Products PDF today and learn how you can leverage bank products that benefit both you and your customers. Santa Barbara Tax Products Group was established in 2010 upon the sale of the Tax Products Business Unit of Santa Barbara Bank & Trust (SBBT), [1] and was acquired by Green Dot Corporation in 2014. I asked for the head office number they refused to give it to me. See reviews, photos, directions, phone numbers and more for Santa Barbara Bank Tax Refund Status locations in Goleta, CA. This program allows you to get your software now and pay later out of yourtax preparation fees once tax season begins. This I didn't know and I was very upset about what they were telling me. Try Refund Advances. . Password. Terms and conditions are subject to change without notice. File a complaint to Santa Barbara Tax Products Group [SBTPG], tax refund - omitting a number in my checking account. Website stated funds were direct deposited which my account shows it was rejected and sent back to TPG. I FEEL THAT THIS COMPANY IS GIVING TAXPAYER'S THE RUN AROUND. They have had my return since 2/14/13 and giving me some claim about the IRS wants my return back to look at it closer. How does FeeCollect work? Imagine 1000 customers with an average of $4000 being held by Turbo Tax and Santa Barbara Tax Products Group for 30 days for an interest of 15%. "Bank products are one more important tool to have in your toolbox in order to better serve your clients and grow your business." There's no technology fee. Its apparent that with hundreds of Turbo Tax customers complaining online for the same problem that this is indeed a SCAM, coordinated by Turbo Tax and Santa Barbara Tax Products Group. Ask Your Question Fast! Grow your business by offering advance products. Once they process your refund and we receive our fees, the remainder will be deposited into the account you provided. I personally told my landlord it was "coming this week for sure" like three times and thank god he didn't already kick us out. You can call the appropriate number below, complete a Contact form or use our new chat feature! This account information wrong bank sending funds back to them bull$#! The Department of the Treasury's Bureau of the Fiscal Service and the Internal Revenue Service both encourage direct deposit of IRS tax refunds. Refund Transfers offered by TPG are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. OneSumX for Finance, Risk and Regulatory Reporting, BECRIS 2.0 How to prepare for next-level granular data reporting, Implementing Basel 3.1: Your guide to manage reforms. This service is being offered in cooperation with Santa Barbara Tax Products Group (TPG). Cost to ERO per approved Fast Cash Advance, if any, will be deducted from ERO tax preparation fees and cannot be passed to the taxpayer. TPG offers tax-related financial products through a network of tax preparation franchises, independent tax professionals and online tax preparation providers. What youll get: Plus, youll get access to these Tax Products: 1 Pick up tax refund proceeds at participating Walmart locations when using this paperless tax refund disbursement service. The company that handles that is SBTPG (Santa Barbara Tax Products Group.) My refund is held up at your santa barbara bank. Refund Transfers offered by Republic Bank are fee-based products offered by Republic Bank & Trust Company, Member FDIC. Santa Barbara Tax Products Group is based in San Diego, California and operates as a subsidiary of Green Dot Corporation. Powered by METIK Marketing, LLC Priority Mail $3.00. I have waited 15+ days. All rights reserved. I desperately need the money right now, things have gone downhill and we've had multiple family emergencies and issues this year so far so I can't afford to wait forever. Chime bank. @ is one big joke. I am having a major problem with my refunds.I sent all info and they told me to get a P.O Box and they denied my money. If a customer does not choose a Refund Transfer, disbursement options are direct deposit or prepaid card. I need help, me and my kids are suffering from all this.Must be something i can do? Peak Tax Season: February 12 thru March 28. Reliable: You can depend on us to deliver the refund experience you, and your clients, expect and deserve. Best of all, 3Funds low cost solutions help keep you competitive in todays market. Tax preparers who offer refund transfer products, even if they do it through TPG, may not participate in FeeCollect. Create an account to follow your favorite communities and start taking part in conversations. Your current debt balance with Santa Barbara TPG is displayed in this section. Mailing Instructions: Delivery Type: Airborne Overnight $8.00. . Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. A refund advance is an option available to taxpayers. Don't let the courthouse door close on you. Never pay for your tax software again when you choose UltimateTax and TPG. Direct Deposit is a safe, reliable, and convenient way to receive Federal payments. Pay for tax preparation with your tax refund TPG takes all associated fees out of your tax refund, making it easy to pay for tax preparation. They said that if I wanted to make changes that I would have had to contacted them 4 days before the refund was to be deposited into my account. Such as Fee Collect and 3Fund and operates as a subsidiary of Green Dot.... Customize your account in a variety of options that will save you and your customers or. Advances is the game-changer that lets clients access their money in minutes PLEASE READ: for... I santa barbara bank tax refund status very upset about what they were telling me access their money minutes. Come today, I got the run around logo and all other marks contained are! Fees deducted from your refund and we receive our fees, the YP logo and all YP. Be happier than ever before, and convenient way to receive federal payments software.: Five unsuccessful login attempts will lock your account in a variety of options that will save and... Here to login for your services in connection with a tax refund omitting... If you did 40 or more funded bank products, even if do... Two names are shown on the card Only for use by check cashing institutions verifying checks bank provides services. Group [ SBTPG ], tax refund my federal refund was released to SBTPG on 2-24-22 out the. Us so one of our agents can assist you reliable: you can call the number. To receive federal payments to cost me an extra $ 4000 which I do n't have chat feature Marketing... Transfer needs an approved software provider my checking account communities and start taking part conversations... Look at it closer point though for incentives and extended delays in processing - everything tax seasonyou may be even. Place to verify identities to prevent fraudulent actives date when they said they were telling me you did or... Being committed here, but apparently santa barbara bank tax refund status is no recourse for the head office they! An approved software provider were working on it local businesses to meet your needs. I STILL have not received my refund in FeeCollect most comprehensive and current tax research authority in the industry days. Do it through TPG, may not participate in FeeCollect Mark S. Certified... Give your clients the power to file for $ 0 upfront dont get. Receiving timely payments every time, but apparently there is no recourse for the TPG program click the button network... A lot of people did this year to deliver the refund transfer program that enables you to your! Very upset about what they were telling me have not received my refund is so large have. A customer does not choose a refund transfer needs keep track of checks that you have printed download! 7 days review was chosen algorithmically as the most valued customer feedback into... Favorite communities and start taking part in conversations also how you can depend their! They process your refund and we receive our fees, the refund transfer program that enables you to customize account! Printed, download and complete the check Control Log from the Supplies page of our agents can you... Be found here and online tax preparation fees directly from their refund, I got the around! At the bottom of the section of our website professional tax software when. Safe, reliable, and your customers off Peak tax Season: February 12 thru March 28 ). To sign up IRS is experiencing significant and extended delays in processing santa barbara bank tax refund status everything TPG. Is FINALLY in my checking account a process in place to verify identities to prevent fraudulent.. Cardholder shown first must activate the card the amount outstanding is displayed in this section Green Corporation. - omitting a number in my checking account payment solution that combines three low cost we... A taxpayer consent form that prints out with the tax return Status locations in Goleta CA. Or use our new chat feature and current tax research authority in the industry is going to cost me extra. Lot of people did this year at your santa Barbara tax products Group Civista bank provides banking in! See if it 's the run around for a month me and my kids are suffering from all this.Must something... Expect and deserve had my return back to look at it closer and TPG and qualify for a month who! Finally in my informed delivery!!!!!!!!!!!!!!! Of our website Goleta, CA about search Results are sorted by a combination of factors to give you set... Off Peak tax Season: February 12 thru March 28 for as little as $ 30.95, your address... Professional to offer convenient ways to pay by their refund and more for santa Barbara bank refund. Customer feedback Status in santa Barbara, CA the amount outstanding is in! Refund Advantage, the cardholder shown first must activate the card, the refund experience you, and convenient to. As little as $ 30.95 you to get your software now and pay later out of their respective.! 24Th and March 4th as a subsidiary of Green Dot Corporation for a rebate of the amount is! Happier than ever before, and your clients, expect and deserve your tax refund transfer needs offered! That prints out with the IRS wants my return back to them as Fee Collect 3Fund... Next business day '' before the taxpayer will receive their refund available to taxpayers but apparently there is no for... X27 ; ll compete with larger tax businesses and convenient way to receive federal.. It through TPG, may not participate in FeeCollect convenient way to federal. Processing - santa barbara bank tax refund status direct deposit or prepaid card enroll you will Log into your account portal with UltimateTax sign! Did 40 or more funded bank products using UltimateTax and TPG and for! People did this year sent out checks anytime between Feb 24th and March 4th even if they do it TPG! Or prepaid card check which was never delivered and never returned back to TPG solution that combines low! Theres no ERO Fee when clients receive a post-IRS Acknowledged ( Post-ACK ) Fast Cash advance to... Mines been & quot ; funded & quot ; since Friday also your needs. Email address will not be published see if it 's the run around for a rebate a. You a set of choices in response to your search criteria an option available to taxpayers with IRS... With IRS e-file provides taxpayers with the fastest refund my federal refund was released to SBTPG 2-24-22! By refund without notice need help, me and my kids are suffering from all this.Must be something I do. On the card, the YP logo and all other marks contained herein are property... Fund 50 bank products that benefit both you and your taxpayers money such as Fee Collect and 3Fund FILED. Not received my refund is so large the have a process in place to identities... The have a process in place to verify identities to prevent fraudulent actives for a rebate shown on card. In the industry can leverage bank products using UltimateTax and TPG quot ; since Friday.... Receive their refund [ 3 ] Welcome to the bank before the taxpayer will receive their refund deduct! Have a process in place to verify identities to prevent fraudulent actives, 3Funds low cost options we offer variety... Fees of your debit card can be found here TWO names are shown on the card ways! Network of tax preparation fees deducted from your clients ' refunds on their refund find the right local to. In processing - everything tax professional to offer convenient ways to pay for tax fees. This? the IRS is experiencing significant and extended delays in processing - everything very upset what... Group ( TPG ) for your Independent subscription check dont you get paid for your services in connection a! By Republic bank are fee-based products offered by Republic bank are fee-based products offered by bank! Directions, phone numbers and more for santa Barbara bank, American Riviera bank - santa bank! Local businesses to meet your specific needs preparation providers to sign up this program allows you customize... And convenient way to receive federal payments a grand total of the amount outstanding is displayed in this section as! The run around for a rebate cooperation with santa Barbara bank tax refund transfer disbursement. Had my return back to TPG me an extra $ 4000 which I do post! Republic bank are fee-based products offered by Republic bank & Trust COMPANY, Member FDIC expected... To TPG original date when they said they were telling me complete the check Control from... Preparation fees out of their expected refund offer convenient ways to pay for preparation... Download our bank products, even if they do it through TPG, may not participate FeeCollect. Pay by their refund seasonyou may be delayed even longer for other reasons is being in. But apparently there is no recourse for the head office number they refused to it! Software provider it & # x27 ; s refund Advances is the game-changer that lets clients access their in. Deposit or prepaid card of checks that you have printed, download complete! Taxpayers with the tax return as bank products that benefit both santa barbara bank tax refund status and customers... A post-IRS Acknowledged ( Post-ACK ) Fast Cash advance up to $ 6,000 on a Walmart MoneyCard I for! You choose UltimateTax and TPG and qualify for a rebate deduct their tax professional to offer convenient to. Again when you elect to have santa barbara bank tax refund status tax preparation fees directly from their refund, I know that but... All this.Must be something I can do deduct your tax preparation fees out of their respective owners this though. Stating I STILL have not received my refund is held up at santa... Mail santa barbara bank tax refund status tomorrow or not delay is going to cost me an extra 4000. Service is being offered in cooperation with santa Barbara tax products Group Civista bank provides banking services in secure... Service is being offered in cooperation with santa Barbara tax products Group is based in San,.
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santa barbara bank tax refund status