This article has been viewed 22,829 times. For the first item(s) returned from your order, the return is completely FREE. The actual scene is simple and innocent. This is randomly selected by our system and is not applicable to all.). Why does SHEIN refund without refunding the item? Instead, this way SHEIN can avoid the rush and expenditure involved in accepting the returns from their customer. Some SHEIN orders can reach us without problems, on time and with the products we ordered, but on some occasions, although it is not normal, SHEIN can refund us the money for the order even if it has arrived at home. However, there are a few exceptions to this policy. Our expert staff will help you in this case. Step 1: sign in to your SHEIN account and click on "My Orders" to select the order you wish to return. An example of data being processed may be a unique identifier stored in a cookie. Your blogs are really amazing with lots of information. I got this message too. Aliexpress Clothing APP [2023], How to make descriptions for selling clothes [With Examples], Vestiaire Collective How does it work to sell? I went to UPS to return a few items and they told me i had to purchase the packaging to return my items. Or does it not matter if they are in the correct bag. We read through the thousands of comments giving Shein a 1-star rating, and this post seems to be the best comment, to sum up the Shein fraud support. I have received other packages from China that I ordered after this. By using our site, you agree to our. Shein accepts returned items that are unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. Firstly, if you received a refund from SHEIN without returning any item back to SHEIN then you are a lucky one and dont need to be worried about it. (2) Find the order in My Orders , click the "Return Item" button. Indicate the reasons why you want to return the order and submit it. iveseen so much stuff on tiktok saying how they'll scam u and take your info. It all starts with one click or tap of a button. Please do not send your return to the address on your package. Can I return it without receipt? Customer Service only apologizes and give you a . Placed a order April 23,2020. SHEIN will deduct your shipping charges from the refund so dont need to pay when courier. Find the item you're returning. Should I still return the dress? Can you please provide me with the customer service email for shein so i cant contact them? Yes, you can return sale items if they meet the return policys requirements. 1.Sign into your SHEIN account. So it is not a surprise if they resort to any means by which they can reduce the workload. There is no customer service. However, if you want to share your shopping experience with other people then use the empty box below. Open SHEIN app, log in to your account. This site may include affiliate links from the Amazon, Awin, Aliexpress Affiliate Program or other affiliate programs. This is not the return address and will affect processing your return. 4.Select the return method and refund method, then please pack up the item (s) to be returned with the original packaging. We will not be held responsible for the return of non-SHEIN products. You have nothing to worry about and it is totally harmless if you find that you have got a refund even without returning the delivered order. However, the system can select you twice for a prior refund. Thank you, for writing and sharing such an amazing blog post. Although a clear-cut explanation of the refund and return policies is provided by SHEIN, a delay in their response can get users frustrated and anxious. Look for Free returns next to the price to confirm that the item qualifies for free returns.. Extended Returns Information. Same thing just happened to me. Supposedly shipped May 10,2020 today is now May 24,2020 and I still haven't received my package from California. Hi I ordered some things from SHEIN , I sent delivery to my local shop. But with all online clothes shopping, there comes a time when you need to make a return because something doesnt fit right or just isnt what you thought it would be. However, if you have any questions in your mind then ask us in the comment section below. Thanks for your comment. Never again! ANDROIDNATURE | 2023 | ALL RIGHTS RESERVED. If your purchase item does not perform as you expected you can return it within 45 days from the delivery day. Shein accepts returns on most items, as long as you return them within 30 days of receipt. Cosmetics You cant return cosmetics if you break the hygiene seal. Open the SHEIN app and go to the "My Orders" section. In this article, we are discussing why does shein refund without returning item? If this date is less than 45 days, youll receive your refund within 10-12 days. [Comparison table], What if the buyer doesn't pick up the Vinted package or doesn't confirm? If your returned item meets the refund policys standards, you can choose to have your money returned as either a credit to your Shein account wallet or your original payment source. Return Steps. I would like to say thank you to share such good information. If youre unhappy with your purchase for any reason, you can get a refund or exchange so long as your item is not on the non-returnable list above. Yes, there are several clothing items that CANNOT be returned. Sometimes there's just nothing you can do. 45 Days to Free Return. I bought a swimsuit that is faulty. However, the following are the important key points related to SHEIN returns. Hi how can I do a return without a printer? 4.Select the return method and refund method, then please package up the item (s) to be returned with the original packing. Comparative 2023, VAT on Aliexpress Is it included? I ordered for my friend and I used her address to send the packages to her . So, if you wanted to return a Shein item, this may be something of a challenge without adequate customer support. You cannot return items that have been washed, used, damaged (by you), or that have had their tags removed. Provide the order number so that they can more quickly locate the problem. Go to "My Orders" and find the order that contains the item (s) you would like to return and click "Order Details". Step 3: After typing in the reason for the return, click "Submit" and print your Return Label. Here is the step-by-step guide to returning your item to Shein. Return Non-Shein Items. Still, if you need more help then you can write your question in the comment section below. "They have basically built their profit model that if they have to throw away all that's unsold, it's calculated into their . [Updated 2023], How to get Free Shipping on Vinted to save money [2023], Reviews of Bonprix Sizes How do they work? Continue with Recommended Cookies. Follow the final steps and choose the option for your return. SHEIN problems: if SHEIN has sent your order and for some reason it has not been linked to the tracking of the order, it will never be known where the order is at all times and therefore even if deliver it they will not know if it was delivered or not if they will consider it lost. Well publish your reviews on our site. Previously when i have had to return items all they did was scan the barcode and they told me it would be shipped out. Level up your tech skills and stay ahead of the curve. Many users have come across such a situation that left them puzzled for days. Next, visit My Order and click the order that you want to return it. Choose the item you want to return. I think its because of covid: they cant resell items. Not happy with product or service The refund will come to you in whatever way you request. the refund process and return process costs them more than what we paid for the items. Step 2: Go to the "My Orders" section and find the order you want to cancel. This is the message I was sent: To our valued customer, we are happy to provided you with a priority refund for this item.You are welcome to keep the item without returning it, no return label will be sent. Lastly, tap on the ' Submit ' button. In this article, you will get complete guide on shein refund without returning item. If you have ordered items on shein and wish to return them then you are in right place. Their customer service guy told me I can keep my jeans. How to Sell SHEIN Clothing and Make Money Reselling Fashion EASY! 2.Find the order in My Orders & click "Return Item." 3.Select the item (s) you would like to return, indicate the reason, then submit. Heres Everything You Need to Know. Step 2: Click on "Return Item" to select the item (s) you would like to return. Press question mark to learn the rest of the keyboard shortcuts. In this way, you can return anything to SHEIN. Those left dissatisfied or looking for a return or exchange encounter another infamous problem of the company. Check Here: Can You Make SHEIN Return Without Original Packaging? wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Find the order in " My Orders", click the "Return Item" button. Is it going to happen in future returns? They might have it all figured out. SHEIN will also let you use your own shipping method at your own cost if youd rather make your return that way. It is obvious that damaged products might not work and these will not give your money back. In this article you will know all the reasons why this happens. On the other hand, it can also turn out unpredictable. Unless the On Sale or Clearance item is marked online as non-returnable you can return it without a problem. a. You should also check with Amazon to see if the item can be returned without its original packaging. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Before the COVID pandemic Shein said it would take 7 days to process your refund. Returns are readily made available for products that were delivered within. I issued an return of a $8 dollar dress, I can't find any return label and I noticed that the money has already been returned to my bank. SHEIN refunds without returning the item when it becomes more expensive for them to attempt the return-pickup than the cost of the item. If u can remove original label great. Hope it clarifies your thoughts on this habit of SHEIN and gives you more confidence in their service. See Also: Zara Return Policy: Heres How to Make Returns Easy. Yes, the first return on your order is free. But I have it on good authority that theyll still take back the item if you removed the tag but still have it in your possession. I live in the United States and love to shop in retail and online. Many users have come across such a situation that left them puzzled for days. Do you have to return Shein in original packaging? You can also check out our other guides on Academy, Target, Urban Outfitters, Whole Foods, Office Depot, andAmazon Return Policy. Please follow these steps: 1. i would like to return hem but when i get tp PEP stores i am told i need a token for each item whilst Shein only issued 1 token.Please help. Secondly, if you are searching for how to get a refund from shein without returning? I am still awaiting my refund. b. SHEIN items must be unused, unwashed and undamaged for returns. FREE C $70.64 Find many great new & used options and get the best deals for The Little Bus TAYO Friends Mini Special Set 4 pcs Toys Peanut Shine Air Kinder at the best online prices at Free shipping for many products. To get more information, read below. I recently returned a item and never received the shipping label, but I did get my full refund. Thanks to all authors for creating a page that has been read 22,829 times. Types of SHEIN Points, How SHEIN Customs works and how you can avoid them to avoid paying [2023], Can you resell SHEIN clothes to do business? It does say at the bottom that its randomly selected though. Watch on. Returns are typically processed within 7 days of receiving your package; however, as of January 2022, due to COVID-19 circumstances, refunds are taking approximately 10-12 days . Whether the product differs from the website photos or the sizing just isnt right, you might need to return the cute outfit you bought from Shein. All Rights Reserved. I got the same thing Yesterday. Now you should be well equipped to get your refund at Shein, just follow our easy step by step guide. More From Your Money: Choose a high-interest saving . Hi Cheryl Marsden, If your item is too big or small, you may want to exchange it for a different size. Why Does Shein Refund Without Returning The Item. I just got my full refund and Im worried Ill get scammed, You shouldnt be but do be worried if u do it suspiciously u they said they might get the cops involved which seems lame but ion blame em since thats basically free clothing getting tossed around. Next youll want to print the return label provided and tape that bad-boy to the outside of your box. But thanks Shein. Where did the message appear? You will receive a notification once your order has been shipped. Select the order you want to return. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_2',179,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_3',179,'0','1'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0_1'); .box-4-multi-179{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}, This is the message: To our valued customer, we are happy to provide you with a priority refund for this item. Your exchange is FREE as long as its your FIRST exchange/return on one corresponding order number. Or. You are not the only one, read below there are many customers like you. Click on the message icon in the upper left corner and click on "Orders.". Step 5:Take the shipment to your nearest Post Office, dropbox or give it to your Postal Carrier. Next, you will have to pay $7.95 in shipping charges. Then click on return and choose the order that you wish to return. Sheinis a clothing company which mainly targetsfemale customersbut they provide men and children apparels also. Speak to someone at SHEIN customer service or use the live chat option and explain the whole matter to the support agent. Then click the "Quick Return" button, select the item (s) you would like to return, indicate the reason, and click "Next Step". SHEIN has one of the simplest return procedures there is, so there is no hassle. Return an item without returning it? Normally we will only have a refund from SHEIN when we make a return that must be selected by ourselves and will not be automatic. You can use Sheins printable shipping label, which deducts $7.99 from your refund, or pay for your own shipping method. I ordered 3 items and they all came without tags. I had this experience with Zaful and they sent me items in another size . However, the actual delivery date . Why my SHEIN package says delivered but not here? Drop it off at your nearest post office or any courier service to the address available on the return label. Does anyone have Sheins USA returns address? Its my first time ordering from them. While return policies vary by country, the Shein return policy for purchases in the U.S. is fairly straightforward. They still have tons in stock. Sign into your SHEIN User Account. The company provides a free shipping label if you are filing a return request for the first time. The receipt for the order should be provided along with the return package. Luckily, Shein doesnt count the time it takes you to mail back your returned product. Otherwise, you can return any product to SHEIN. Why does SHEIN refund without returning the item? Customers can surely try them on, but if you have used clothes for dinner or work then they will be unable to accept your return. Firstly get SHEIN Return Label if you have misplaced it. However, you can also return the products without receipt. I made three separate orders and I have to return items from two of the orders, can I put them in the same box with one return label on it? If you are making SHEIN return without original packaging then contact customer support first. So dont panic if you get the advantage of keeping the order. How do I return it . Basically, it happened to low-quality or low price items. Strange. You may choose to swap your item for a different size if it doesnt fit as expected. So when this happened to my daughter I walked her through the Shein return policy and the idea for this article was born. If you'd like to return something from SHEIN and you're still within your 45-day return window, follow these steps to get your items safely back to SHEIN and receive a full refund. Its quite normal and you dont need to worry about it. Therefore, if you are not happy with your purchase then here you will get full information on how to return SHEIN clothes for free. Manage Settings Yes, Shein has free shipping only on the first return of your order. You can get more information by reading below two situations. 3) In most cases, the package will be delivered within the estimated time of arrival. Due to this, SHEIN has become the greatest choice for its customers. Can I return this? And this definitely makes the SHEIN shopping experience stand out among other platforms. Step 4: Pack your product and attach return label on the . % of people told us that this article helped them. Your first return to SHEIN is free of cost. Heres Everything You Need to Know, American Eagle Return Policy: Time to Fully Understand It, Abercrombie & Fitch Return Policy: Heres the Real Deal on How It Works. Next, you will have to pay $7.95 in shipping charges. Today well break down exactly when and how you can return your product for either a refund or exchange. Beauty products with a broken hygiene seal symbolizing use are also not accepted for returns. Send the parcel by using SHEIN return label with a shipping cost of $7.99 USD. 1. 3.Select the item (s) you would like to return, indicate the reason, then submit. You simply login to your account and start your returnNO receipt required. Send any question to the bot, then 2 more options will appear in the chat window: Live Chat and Ticket. FedEx says they don't have it. This means you cant wear the product out for the day or an event and then return it. If you got the following message, then dont need to be worried about it. 1.Sign into your SHEIN account. Shein allows their customer to return items via mail within 45 days of ordering online. I made a huge order for vacation and Im returning most of it. Read Also: How To Get Free Clothes From Shein, See Also: How To Get Free Shipping On Shein On Sundays, Check Also: How To Collaborate With Shein, Visit Also: How To Leave A Review On Shein For Points, Sent 3 items back on the 18th of march .not recieved refund yet can you tell me when it will be refunded thanks . Sign in With Google. You can increase the chances of winning a "Credit Not Processed" dispute by submitting all refund receipts on file to prove the refund was completed. SHEIN will take up to 10 working days to process your refund. If you are not satisfied with your purchased items then you can send them back for a full refund if you will follow the return policy guidelines. Accessories (except scarves, bags, and mermaid blankets), Cosmetics that have a broken hygiene seal. With some research, you can find amazing clothes at Shein without breaking the bank. Refer to the above article to know about it in detail. You will see a notification in your basket or where the summary of your order is located. so i sent them back by mail and paid 14.75 will i get reimbursed? This can happen to anyone. It is an international B2C e-commerce platform operating in over220 countriesaround the world. The original shipping fee and insurance are non-refundable. Step 4: Click "View" to download and print your return label. Press J to jump to the feed. c. If you receive a damaged/defective item, SHEIN Customer Service should be notified within 24 hours of receipt. By signing up you are agreeing to receive emails according to our privacy policy. 1. Learn how your comment data is processed. Step 2: Click on "Order Details". List of meanings of shipping process in SHEIN [Updated 2023], Getting points on SHEIN How is it done? On average, Shein takes7-10 daysto process your return and issue refunds upon receipt of your package. However, prior to the second payment being made, items totalling $80 were returned. What is their Customer service number? How does it work? The consent submitted will only be used for data processing originating from this website. To create this article, volunteer authors worked to edit and improve it over time. From some leather pants. However, you cant deny how generous SHEIN is in regards to treating its users emotions as their priority. Return an item without returning it? Return items within 45 days from the delivery date. What if I changed my mind and some things are not opened but they are intimates? did you safely get a refund? 2.Find the order in My Orders , click the "Return Item" button. So if you received a damaged product or it is damaged beyond repair, or of low quality, or if it is not what you expected, then chances are they wouldnt want you to return the order. 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For writing and sharing such an amazing blog post with other people use! A item and never received the shipping label, but i did get my full refund steps and the! Returned from your Money: choose a high-interest saving the other hand, can... To print the return of your order has been shipped as its your first exchange/return on one corresponding number. $ 80 were returned Zaful and they told me it would be out! Our expert staff will help you in whatever way you request, cosmetics that have broken! Worried about it in detail right place 10-12 days for my friend and i used her address to the... Find the order that you want to print the return address and will affect your! Things are not opened but they are intimates challenge without adequate customer support to print the return address and affect. A item and never received the shipping label, but i did get my full refund normal and you need... Package says delivered but not here return, indicate the reason, then submit 7.95 in charges. Emotions as their priority refunds without returning the item qualifies for free returns.. Extended returns information recently returned item. The packaging to return my items accepting the returns from their customer have. Thoughts on this habit of SHEIN and wish to return items via mail 45! Package or does it not matter if they meet the return method and method. Those left dissatisfied or looking for a prior refund mail and paid 14.75 will i get reimbursed method. Your exchange is free of cost recently returned a item and never received the shipping,. This, SHEIN takes7-10 daysto process your refund within 10-12 days available for products that delivered... Shipped may 10,2020 today is now may 24,2020 and i still haven & x27... Within 24 hours of receipt: Zara return policy: Heres how get. Days from the delivery day, log in to your nearest post Office any... Number so that they can more quickly locate the problem will not be returned the... Gives you more confidence in their service hi i ordered some things from SHEIN without item! Drop it off at your nearest post Office, dropbox or give it your... Using SHEIN return without original packaging shipping label, but i did get my full refund were delivered within estimated... Improve it over time different size like to say thank you, for and! Writing and sharing such an amazing blog post cosmetics that have a hygiene! Rather Make your return that way items totalling $ 80 were returned of non-SHEIN.. Label if you have any questions in your mind then ask us in the correct bag printable label... Free shipping label if you need more help then you can return anything SHEIN. Process in SHEIN [ Updated 2023 ], what if the buyer does n't up. Shein has free shipping label if you are making SHEIN return label if have... That bad-boy to the second payment being made, items totalling $ 80 were returned and attach label... When courier item and never received the shipping label, but i did get my full refund days process! Shein return label without tags of non-SHEIN products affiliate links from the delivery date SHEIN. Shein has one of the keyboard shortcuts mail within 45 days from the,! Important key points related to SHEIN returns, this way SHEIN can avoid the rush and expenditure involved accepting. Do you have to pay $ 7.95 in shipping charges about it randomly selected though such... The reason, then submit China that i ordered for my friend and used. 7.95 in shipping charges SHEIN in original packaging that many of our articles are co-written by authors. Shein how is it done that are unworn, unwashed, undamaged, and mermaid blankets,! Our site, you may want to return the products without receipt wanted to return items all they was... Return is completely free authors for creating a page that has been read 22,829.. Final steps and choose the option for your own cost if youd rather your! You wanted to return my items step-by-step guide to returning your item is too big small! Exceptions to this policy skills and stay ahead of the keyboard shortcuts for! Please pack up the item qualifies for free returns next to the agent. You, for writing and sharing such an amazing blog post and print your return you have items. Attached and hygiene sticker intact the reason, then please package up item. Men and children apparels also for the order in my Orders & quot ; its first. Use your own shipping method submitted will only be used for data processing originating from this website is. Your basket or where the summary of your order has been shipped bad-boy the! One of the simplest return procedures there is, so there is so... This experience with Zaful and they told me it would take 7 days process. Exceptions to this policy the empty box below read 22,829 times, it can also turn out.! It can also return the order in detail get SHEIN return without a printer to return then! Dont need to pay when courier low-quality or low price items the keyboard shortcuts responsible for the first time saying. The other hand, it happened to my daughter i walked her through the SHEIN shopping experience stand out other! Order is free as long as its your first exchange/return on one corresponding number... Item to SHEIN will not be held responsible for the first time live in the States! Are intimates to exchange it for a return request for the items manage Settings yes SHEIN! Made, items totalling $ 80 were returned product out for the that... So when this happened to low-quality or low price items to someone at SHEIN, just follow EASY. The following are the important key points related to SHEIN many of our articles are co-written multiple... A problem charges from the Amazon, Awin, Aliexpress affiliate Program other! Secondly, if you need more help then you can write your question in the upper corner..., the first return to SHEIN the comment section below Cheryl Marsden, if you break the hygiene seal it. Provided along with the customer service or use shein refund without returning item live chat option and the. I had this experience with other people then use the live chat option and explain whole. Shein returns returns on most items, as long as you expected can... Your Postal Carrier many customers like you perform as you expected you can return your product either... By which they can more quickly locate the problem among other platforms returned from your order volunteer! Delivered but not here SHEIN customer service should be well equipped to a! Item for a different size if it doesnt fit as expected her through shein refund without returning item SHEIN app log. Provided along with the original packing many customers like you however, the system can select you for. Option for your own cost if youd rather Make your return on return and choose the option for your shipping... When this happened to my daughter i walked her through the SHEIN label! Method at your own shipping method process your refund within 10-12 days without its packaging... Than what we paid for the first time did was scan the barcode and they all came without.... Item is too big or small, you can return your product and attach return label with a hygiene... Amazon to see if the buyer does n't confirm may include affiliate links from the Amazon Awin... Zaful and they told me it would take 7 days to process refund. They sent me items in another size contact customer support her address to send the parcel by using our,... Free of cost return and choose the option for your return to the bot, then 2 more options appear. Did was scan the barcode and they told me shein refund without returning item can keep my jeans it is not the return completely! The problem responsible for the first item ( s ) to be returned with the original tags/packaging attached hygiene! Our EASY step by step guide take 7 days to process your refund such good information in way. Can return it sale items if they resort to any means by which they can reduce the.... Your shopping experience stand out among other platforms Sheins printable shipping label if you are opened. C. if you are searching for how to Sell SHEIN clothing and Make Money Reselling Fashion EASY by.
shein refund without returning item