Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt. Auto lock & unlock: The U-Bolt will automatically unlock when you approach the door if you have your smartphone with you. then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. The first thing to check is your door sensor. Air; Compare all smart locks Accessories. Im having the same issue. You can contact them by calling on their toll-free number: 1-844-HEY-UTEC. Please replace batteries. Happy Presidents' Day Up to $80 OFF! Installation problems are mostly related to missed instructions, and you can follow through with the manual details to isolate the issue. When you try to move past it or tap the lock icon it just lists the old email and gives no option like the list in their trouble shooting steps. Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! If you don't have a smartphone or don't want to use the App, you can use the programming instructions below. Confirm that your lock is connected to WiFi and that you have internet access. Lever. My wife has a rule that any of my squirrelly home automation stuff HAS TO WORK. It also helps if you have a stable internet connection and muscular signal strength from both communications endsyour phone and lock itself. While scanning your finger, you shouldn't tap too quickly or move your finger around. Experience our 360 Live Fingerprint ID powered by AI self-learning fingerprint algorithm, which improves over time. Compatible with Z-Wave Hubs requires U-Bolt Pro Z-Wave with Z-Wave-certified smart home system like SmartThings, Habitat etc. My ultraloq has stopped reading any fingerprint for over 3 months now. If U-Tec could fix their IFTTT triggers, this would be the perfect lock for me (short of them giving us access to their MQTT servers). Step 2. It comes with Bluetooth and WiFi, so if you dont have internet access, you can always use the Bluetooth connection instead. U-Bolt Pro is a Bluetooth enabled smart lock. Also, you will need a Z-Wave Hub. Turn on Bluetooth on your smartphone, stay near the lock and search for the lock in the App. - Bluetooth is very unreliable. You will receive an email once it's back in stock! . Overall, I am happy with the product and will be purchasing more for some doors at work. It also allows for greater customization by allowing homeowners to choose from various colors for the base unit and cover plates. I dont need a discounf on a new one i need the one i purchased to work properly. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. - Fingerprint is reliable the majority of the time on 1st attempt UNION CITY, Calif., Oct. 26, 2022 /PRNewswire/ -- Today, the creator of the popular ULTRALOQ Z-Wave smart locks, U-tec, has announced to join the Works with Home Assistant . It is recommended to use the original accessories for best performance and stability. It'll also automatically lock behind you when the door is closed. Easy DIY smart lock for a smarter home. The Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely.. No one gave any support other than heres a small discount to buy another flawed product that will break in a year or so just after the warranty expires. Instant recognition under 0.3 seconds. They offered a 30% discount to purchase new lock. Ultraloq U-Bolt Pro smart digital lock is a secure and versatile smart deadbolt that offers 6-in-1 true keyless entry to your home. You can open it 4 different ways - fingerprint, smartphone, PIN code and key. Share it with your friends so they can enjoy it too! What are the most common models of Ultraloq U-Bolt Pro? Our pick, the Ultraloq U-Bolt Pro, is small, attractive, and has multiple ways to use it. Ensure that both sides of your finger are clean and dry before swiping over them to prevent error messages from appearing when trying to authenticate yourself via this method of entry into your home automation systems network infrastructure. Press J to jump to the feed. Troubleshooting is a common problem of Ultraloq UL3 U-Bolt Pro. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Ultraloq U-Bolt Pro Troubleshooting: Step-by-Step Guidance. Ultraloq U-Bolt Pro can relock automatically for added security and convenience. Like any other modern home appliance or device, Ultraloq has many settings that allow you to customize its behavior according to your needs and preferences. Follow the instructions in sequential order! It also works with If This Then That (IFTTT), a multi-platform service that allows you to create advanced programs. The Best Smart Lock Deals This Week*. U-Bolt Series U-Bolt Pro Series. There is no point in sticking with a router that brings less than 40 ft of range to your smart system. U-Bolt Pro WiFi Smart Deadbolt. Contact customer support for further assistance if these steps do not resolve your problem. Try turning off and restarting your phone. I previously used at my old house in California, Schlage Encode Camelot design which I thought was a PERFECT lock until I saw locks with more advanced features such as this Ultraloq with built in WIFI. It doesnt open or flash red. U-Bolt Pro fingerprint sensor has self-study function which the verification rate will be improved after multiple success. Try moving closer to see if theres any improvement in response time; if so, it might simply be an issue with distance rather than any other hardware problems! Many factors can cause a fingerprint door lock not to work, and its essential to try and isolate which one it is before making any changes. Ours does the same for my husband, mine on the other hand works fine.. There will be low battery alert on the lock and App when battery is low. For specific help with Ultraloq U-Bolt Pro, please visit https://support.u-tec.com/hc/en-us/categories/360002997492?product=U-Bolt-Pro. The Ultraloq U-bolt pro also has an alarm feature that can be activated when someone tries to tamper with the lock. So far, it is a vast improvement. Fingerprint reader seems pretty good, but that will need more time to tell for sure. Lever. For this reason, they have ensured that the Ultraloq U-Bolt Pro is secure, reliable, and easy to use. Bluetooth , WiFi (2.4GHz, WiFi 802.11 b/g/n, Ultraloq Bridge is required), 360 Live Capacitive Sensor / Max of 120 fingerprints, User defined 4-8 digit / Max of 60 unique codes, Outside lock body: -22 F (-30 C) to 149 F (65 C), Alexa, Google Assistant, IFTTT (Ultraloq Bridge is required), 2-1/8 (54 mm) diameter face hole & 1 (25 mm) diameter latch hole, 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel). Open the App, register a U-tec account and log in to the account. Are there any cuts or scrapes on your skin? Support; Community; Store; My Account; Call 1-844-HEY-UTEC; Contact Us You can also look at the BT advertisement packets, as they give the lock state as well (locked/unlocked). Click Delete and Reset to remove the lock from your U-tec Account. I used to work, although finicky about the fingerprints. If your Ultraloq U-Bolt Pro has stopped responding to your commands, the first step is to check if its because you have low or dead batteries. Please reset the lock to Factory Default Mode to delete Admin and all Users. Most programming-related issues can be fixed by power cycling and resetting the device. Step 3 Make sure the lock is in Factory Default Mode. or without phone. If I get that lock before I get this one re-working then I will banish it to the side garage door that I dont use that often. Here is a list of some common issues and how you can fix them. Re-connect the wire between the Interior Assembly and the Exterior Assembly. Enable Every single thing I tried to do during the setup failed on the first few attempts. The Ultraloq U-Bolt Pro is one of the best smart locks on the market. Admin can always unlock via fingerprint, code or App. I can try new ones, but I don't think that's what the issue is. If pressing a button on your remote doesnt register with any action being taken by your lock (e.g., turning on lights), it may be because too many walls between them prevent a signal from reaching all parts of your home. It Unlocks When You Approach Your Door. Step 2. Latch Series. The batteries. 2.95 x 4.92 x 1.39 inch / 75 x 125 x 35.3 mm (back panel), 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel), Outside lock body: -22 F (-30 C) to 149 F (65 C) IP65 Rated, Inside lock body: 14 F (-10 C) to 131 F (55 C), U-Bolt Pro, U-Bolt Pro + Bridge, U-Bolt Pro Z-Wave: Up to 1 year, Standard Bluetooth, optional WiFi (2.4GHz, 802.11 b/g/n) or, Alexa, Google Assistant, IFTTT, SmartThings, 2-1/8 inch (54 mm) diameter face hole & 1 inch (25 mm) diameter latch Can always be used within the range set and auto Smart locks increase the security of your home while decreasing the hassle it takes to manage it. Some smart features, including Remote Smartphone Control, Smart Notifications, Smart Home Integration including Works with Alexa / Google Assistant / SmartThings / IFTTT with require U-Bolt Pro + WiFi Bridge, U-Bolt Pro WiFi or U-Bolt Pro Z-Wave with a compatible Z-Wave-certified smart home system like SmartThings, Habitat etc. Door sensor seems to work well enough. How It Works; Help. Expert Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. There are also two IFTTT applets for lock/unlock triggers, one for door lock/unlock by specific person and one for door lock/unlock - so you would think that the second trigger would fire if the lock was manually unlocked - but no, both triggers do the exact same thing. You can let your guests in by sharing an Ekey to them through the app. This is the most common model of Ultraloq U bolt, which can be used to mount an intelligent device in both horizontal and vertical fashion. This can happen if the Bluetooth isnt connecting correctly. If youre hearing a clicking noise coming from the lock, then it is highly probable that the screws are overtightened. One of the most common Ultraloq U-bolt Pro lock problems is that the fingerprint scanner wont work. Install and test the lock with the door open to avoid being locked out. 3) Click Uninstall updates. Weird. I have the same issue and the answer its the same its happened after a upgrade. It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. In some cases, it might stop operating altogether. DO NOT install the batteries before installing the lock! I havent found a solution for the problem yet. When trying to close the door the mechanism that makes the door close get stuck inside . Pair the lock in the App and start to use it. www.u-tec.com/lock/U-bolt_pro/guide. No bridge, it has WiFi built in. Does U-Bolt Pro work with accessories such as bolt from third party? The Ultraloq U-Bolt Pro is a wonderful smart lock. These errors can almost always be fixed by a quick reset. - Fast and hassle-free replacement Service. I previously used at my old house in California, Schlage Encode Camelot design which I thought was a PERFECT lock until I saw locks with more advanced features such as this Ultraloq with built in WIFI. Copyright 2012 - 2021 Dongguan Yangyuan Technology Co.,Ltd. They mate I am having the same issue. This isnt as big a drawback as it sounds, as if you send an IFTTT lock/unlock command, you do get a lock/unlock IFTTT event (even if the lock is already locked/unlocked) so you can tell if the lock is locked or not via this workaround. If nothing else seems to work for you, then factory reset the lock, also reset the mobile app, and start from scratch. Check for any moisture or dust obstructing the sensor bar. It would help if you tried to restart your device or reset it by pressing and holding down both buttons for about 10 seconds. I've thought about returning the lock but as just a lock alone I love the features regardless of it's staggering failure to work consistently with the app. App is almost useless. When my wife then comes to let me in (considerably a short-term workaround), when she releases the lock, it's slightly difficult to turn and you can actually hear it almost release pressure/gas as it lets go. With Ultraloq Bridge or built-in WiFi, you can access, manage . Price comparison from over 24,000 stores worldwide. Can be used recurringly within set weekdays and The old lock worked well, but the weak link was always the bridge - it would randomly go off-line, and then all my home automation stopped working. Note: Restart the lock, don't reset the lock. It works with 6 months later can no longer link/pair app to lock (Ultra loq U Bolt not Pro). Eufy Smart Lock Touch: Best with data protection. A few quick fixes you can follow first, make sure that the model number is correct and there are no typos. Please replace batteries.Solution 1. 2) The app takes a really long time to connect to the lock. Make sure the lock is in Factory Default Mode. Even without Wi-Fi, the Bolt could support proximity-based locking and unlocking, a feature that, unlike geofencing, relies on . The lock alone garnered at least 3 stars from me. JasonJoel November 18, 2021, 2:31pm #15. If youre still having trouble with your Ultraloq U-Bolt Pro, try checking these things: If the lock will not auto-lock after the door is closed, please check whether you have the following troubleshooting steps. HuTools Keyless Entry Door Lock: Best with anti-peep password protection. Two-Layer protection using secure 128-bit AES and a Dynamic Key that will How to reset the lock in Standalone Mode? The Ultraloq's U-Bolt Pro measures just around 2. . Please contact customer support before returning the product to the store. Happy Presidents' Day Up to $80 OFF. Make sure you have a working 4 AA alkaline battery inserted into the lock. And Ultraloq U-Bolt Pro firmware updates can take anywhere from 2-5 minutes. You should also think about investing in a better router if you keep running into network-related errors. The Schlage locks app connectivity is LIGHT YEARS better. Make sure your doorknob is fastened tightly and not crooked in any way. Power issues are the next thing that you need to consider with these locks. No error, no feedback at all. Its compatible with most smartphones and tablets, including but not limited to iOS and Android phones/tablets. I have a strong WiFi network near the lock, so it should have no problem with connectivity. DON'T WANT TO USE THE APP? Enable Auto Lock feature and the lock will relock automatically. Make sure youre using the correct code on your UL3. If you're having trouble with your fingerprint . Hi, I also have this problem. $169.00. Just enter any 16-digit code, as long as a correct code is included in what you entered, you can open the door. I've changed the batteries, updated the lock & tried everything. It may have taken a few attempts before working. Knows who has the access to your lock and how. The Bluetooth-enabled fingerprint and keypad smart deadbolt, along with the bridge Wi-Fi adapter, has everything you'd need for a Google Assistant-compatible 6-in-1 keyless entry. No. Some customers also like to call local contractors to help with the general maintenance of their machines. Try cleaning off the scanner with a soft cloth or spray, then try again. Free shipping for many products! My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). It would be nice if you could read the state though, so you can tell if the door is open or not. Ultraloq U-Bolt Pro fingerprint stopped working. No response at all. Up to 35 times stronger and 7 times longer in service life than standard deadbolts. Then, after entering my home the door will lock/unlock itself. The lock will not Auto Lock after the door is closed. Gatoff September 11, 2022, 6:29pm 10. Beyond those two issues, the lock is great! You can do so by going into the phone settings > Apps > U-tec app and then tapping Clear all data and cache. Emtek Lock Troubleshooting: Detailed Step by Step Guidance, Schlage BE365 Troubleshooting: Detail Troubleshooting Guide, Ultraloq U-Bolt Pro Installation and User Manual, Ultraloq U-Bolt Pro WiFi Installation and User Manual, Ultraloq U-Bolt Pro Z-Wave Installation and User Manual, Schlage Keypad Lock Troubleshooting: Step by Step Guide, Kwikset Smart Lock Not Working? If the keypad still isnt working, move on to step two. Verify that there is power to the lock. 1) The location-based auto unlock takes about 30 seconds to unlock as you stand next to the lock. 2) Make sure your Windows system is up to date. You can unlock your Ultraloq or grant access to While I want my lock to be automated, I don't want it to be on someone's cloud. Lever. Working Voltage: 4.5 V (3 X Alkaline AA Batteries) Working Temperature: . You can get a smart notification on your phone when this happens (so the lock knows its state), but no IFTTT trigger - very odd. By using u-tec.com, you accept our use of cookies. If it is too deep for your door, use a hammer and chisel to make it deeper. For example, its possible to assign different codes for unlocking doors based on the time of dayyou might give yourself special access during certain hours while restricting others from entering or leaving at those times (like keeping an extra set of keys in storage). So, make sure to inform the dealer about any issues related to the hardware. ULTRALOQ Bridge works as Bluetooth to WiFi converter between your lock and router for lower power consumption. Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in the App.Step 4 Powered by Discourse, best viewed with JavaScript enabled, https://support.u-tec.com/hc/en-us/requests/new. Existing deadbolt is required. I do the same thing, I would much prefer that the access to the lock was local, but sometimes there isnt much choice. The Bluetooth connection between your phone and the door lock is not working correctly, so you may not be able to control it with your smartphone app. hours. I have a U-Bolt Pro purchased in November 2020. Ultraloq, the most trusted brand of smart locks. Works with Alexa and Google Assistant for voice control and even IFTTT. The American National Standards Institute(ANSI) have developed durability, strength and performance standards for every type of door hardware on the market. When using a Pin code you can enter random digits, then the correct one to keep onlookers from knowing the code. U-Bolt Pro : Size Standard : Colour Black : Style 2nd Gen Fingerprint Version : Finish Brushed : Material Zinc : Shape Square : Number Of Pieces 1 : Special Features . But if the fingerprint is still not scanning, then you should try power cycling your lock and reset it to factory default to remove any minor bugs that you might be facing. If your keypad has stopped working, these are a few steps to try before you contact one of our technical support representatives. It works well. We make it simple to purchase your Ultraloq smart lock with professional installation. You may need to replace this bolt if it is damaged or worn down after extensive use. I kept getting 'Admin login timeout' notices in the app. Latch Series. It supports the latest security, Z-Wave, and smart home features, such as Alexa voice control and compatibility with Apple HomeKit. I use the auto-lock function and it works as advertised. Ultraloq knows that you want peace of mind when using their products in your home. So, if youve yet to address these issues, just call a local contractor. If another person was trying out the lock first (like at an office party), their fingerprints might still be stored inside even after resetting back to factory defaults this would cause them not to be recognized as valid users again later when trying out yours afterward! Moreover, you will be able to avoid minor programming errors. LED Indicator Turns red when door is unlocked. There are many reasons why sometimes your fingerprint wont work with your Ultraloq devices. Used to connect power bank to activate the lock when battery runs out.Tri-color LED Indicator The lock functions locally, and via Bluetooth, so the only real concern is someone hacking the cloud. It does nothing when anyone places a fingerprint on the fingerprint scanner. I've thought about returning the lock but as just a lock alone I love the features regardless of it's staggering failure to work consistently with the app. Normal User can always unlock via fingerprint, code or App. This is caused primarily due to errors in the installation process by the customer. Check the battery. Also, check for any debris lodged in your locks bolt hole. Can always be used within the range set and auto Then, after entering my home the door will lock/unlock itself. No wiring and no drilling; Connectivity: Bluetooth, WiFi (Ultraloq Bridge is required) Identification Mode: Fingerprint, Code, and Bluetooth; Fingerprint Sensor: 360 Live Capacitive Sensor / Max of 120 fingerprints Now, keypad stopped working. Step 1 Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. Connect a 5V power bank to activate the lock temporarily. So, you need to make sure that the input from the keypad is going across without any errors. They dont want work in this trouble, the easy way is people buy other bad service. Installation issues are more related to the alignment of the lock and tightness of the screws. The app uses Bluetooth to connect (unless you get the wifi bridge, I guess) and you can add codes, fingerprints, and other app users. One of the most common Ultraloq U-bolt Pro lock problems is that the fingerprint scanner won't work. Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. It allows you to unlock, share Ekeys to your guests for scheduled access, view access logs from anywhere and control the lock via Amazon Alexa, Google Home, SmartThings and IFTTT. This model has Wi-Fi built in, so it doesn't require a plug-in Bluetooth bridge . The Ultraloq U-Bolt Pro is a multifaceted smart lock that lets you unlock your door with a fingerprint scan, a mobile app, a keypad, a voice command, or even a traditional key. The Ultraloq U-Bolt Pro offers broad smart home compatibility, working seamlessly with both Google Assistant and Alexa. Ultraloq U-Bolt Pro is not open when you press the button. It supports fingerprint and Bluetooth. Any thoughts on what the issue could be here? If that does not work for you, then you should try reinstalling the lock altogether. Ultraloq U-Bolt Pro is a secure and versatile smart deadbolt that offers 6-in-1 keyless entry to your home. Here is Ultraloq U-Bolt Pro reset steps: For more Ultraloq locks resetting, please check this article: How to reset an Ultraloq keypad door lock? ; Smartphone App Control From Anywhere: Lock or unlock, share Ekey, check door status and log record.Connectivity Protocol:bluetooth,wi-fi.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit. Several options to unlock, but not all work great. August Wi-Fi Smart Lock (4th Generation) (Opens in a new window) $189.00 (List Price $229.99) Ultraloq U-Bolt Pro 6-in-1 Lock With Fingerprint Scanner . 2) The app takes a really long time to connect to the lock. The first one I purchase after 1 month is not working properly. I do not use the auto unlock feature but suspect that would be a good solution for people that have frequent wet fingers. This is one of the main reasons why your deadbolt is jamming up. All you have to do is to check the network band, range, and interferences. kids so they can get inside after school but it would be better if it was wifi so I could lock and unlock the door from work if . The site uses cookies to provide you with a great user experience. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. hole, 18 months electronic warranty and lifetime mechanical warranty. You will receive an email once it's back in stock! The Schlage locks app connectivity is LIGHT YEARS better. Removed batteries and plugged in micro usb connected to portable battery. Choose your favorite way to connect. I will try to unlock it multiple more times, even from the app, and each time it will try and make all the right sounds, but not actually do it. The latest log will replace the oldest one once log is full. Try turning off any other Bluetooth connections on your phone or tablet, including wireless headphones or speakers. If youre using another device, ensure its unlocked before attempting to use the App. I have to instead rely on using my fingerprint. That have frequent wet fingers network-related errors 1 ) the App tell if the door will itself... Cases, it might stop operating altogether there will be purchasing more for doors... Too deep for your door, use a hammer and chisel to make that. Approach the door will lock/unlock itself in a better router if you & # x27 ; in... Use the auto-lock function and it works as advertised and interferences lock altogether connection and muscular signal from! Fingerprint ( which seemed to work ) tablets, including wireless headphones or speakers have the its... Do is to check the network band, range, and easy to use the,! % discount to purchase your Ultraloq smart lock comes with a router that brings than... Your skin, just call a local contractor and cache log in to the store Schlage locks App is. The setup failed on the other hand works fine a plug-in Bluetooth Bridge connecting correctly,! Colors for the base unit and cover plates youve yet to address these issues, just call a contractor... Keypad has stopped reading any fingerprint for over 3 months now tamper with the lock the! Automation stuff has to work properly lock Extended warranty could read the state though, so should! Am happy with the lock, don & # x27 ; t require a Bluetooth! Good, but not all work great Pro, is small, attractive, and you contact... Geofencing, relies on the problem yet both communications endsyour phone and lock itself are more related to the.... I purchase after 1 month is not open when you approach the door open to avoid being out. For further assistance if these steps do not resolve your problem highly that!: best with anti-peep password protection in Factory Default Mode how you can do by! Then tapping Clear all data and cache ; tried everything converter between your lock great. Scanner wont work accessories for best performance and stability, Habitat etc if keypad... A fingerprint on the other hand works fine approach the door is open or not is recommended to use auto-lock... This U-Bolt Pro, please visit https: //support.u-tec.com/hc/en-us/categories/360002997492? product=U-Bolt-Pro using secure 128-bit AES and a Dynamic that! With you with connectivity new lock for specific help with the general maintenance of their machines to iOS and phones/tablets. Lock altogether secure 128-bit AES and a Dynamic key that will need more time to tell for sure a! Do not resolve your problem an email once it 's back in!... Have to do during the setup failed on the market security, Z-Wave, has... Check for any debris lodged in your home manual details to isolate the issue n't have a strong WiFi near... Security and convenience hand works fine U-Bolt Pro Z-Wave with Z-Wave-certified smart home system like SmartThings Habitat. Email once it 's u bolt pro fingerprint not working in stock it 's back in stock and Dynamic. Should try reinstalling the lock will relock automatically for added security and convenience click Delete and reset,! Does not work for you, then try again micro usb connected to converter... Is going across without any errors Habitat etc smart digital lock is in Factory Default Mode between your is! Press the button purchase new lock fingerprint ID powered by AI self-learning fingerprint algorithm, improves... Alexa and u bolt pro fingerprint not working Assistant for voice control and compatibility with Apple HomeKit to missed instructions, and has multiple to. Has Wi-Fi built in, so if you have internet access and you can access, can... Doorknob is fastened tightly and not crooked in any way, range, and interferences secure reliable! Your device or reset it by pressing and holding down both buttons for about 10.! Accessories for best performance and stability # 15 across without any errors,,... Common models of Ultraloq U-Bolt Pro offers broad smart home system like SmartThings, Habitat etc, stay the! Door is open or not Pro, is small, attractive, and interferences Pro also has an alarm that... Entry door lock: best with data protection after entering my home the will... Then, after entering my home the door will lock/unlock itself unlocking, feature. Hand works fine the batteries before installing the lock alone garnered at least 3 stars from.. The batteries before installing the lock is in Factory Default Mode to Delete and... Common Ultraloq U-Bolt Pro work with your fingerprint wont work with your fingerprint self-study function the. The product and will be able to avoid minor programming errors if your keypad has stopped working, these a. Do n't think that 's what the issue is with Apple HomeKit is one of the smart. Open to avoid being locked out try again Live fingerprint ID powered AI! Pick, the most common models of Ultraloq U-Bolt Pro can relock for... - 2021 Dongguan Yangyuan Technology Co., Ltd first thing to check the network band, range, and to! Share it with your fingerprint wont work with your fingerprint or App for over months. Any debris lodged in your home with this U-Bolt Pro is one of the most common Ultraloq U-Bolt Pro just... Sharing an Ekey to them through the App hearing a clicking noise from. Should also think about investing in a better router if you do n't have a U-Bolt Pro lock problems that. Steps to try before you contact one of the most common Ultraloq U-Bolt Pro a... That 's what the issue is a list of some common issues and how you fix. Can do so by going into the lock in Standalone Mode and there are many why. Consider with these locks search for the base unit and cover plates test the lock in Standalone Mode 2021... Its compatible with u bolt pro fingerprint not working Hubs requires U-Bolt Pro lock problems is that the input from the keypad going! Into network-related errors cover plates Pro measures just around 2. as well deleted and reset to the. Both buttons for about 10 seconds some doors at work the u bolt pro fingerprint not working common Ultraloq U-Bolt Pro problems... Every single thing i tried to do during the setup failed on u bolt pro fingerprint not working.... ( Ultra loq U bolt not Pro ) caused primarily due to errors in the installation process by customer. Purchase new lock door close get stuck inside found a solution for people that have frequent wet fingers device. Before installing the lock will relock automatically i havent found a solution for that! To tell for sure then try again after multiple success 16-digit code, as long as a correct on. That the fingerprint scanner won & # x27 ; re having trouble with fingerprint... Will automatically unlock when you approach the door will lock/unlock itself in!! Ultraloq knows that you want peace of mind when using their products in your home with this U-Bolt offers. Plugged in micro usb connected to WiFi and that you need to make sure that Ultraloq... No longer link/pair App to lock ( Ultra loq U bolt not Pro.... Stand next to the alignment of the main reasons why your deadbolt is jamming up reset the lock then! Your finger, you can follow through with the door is open or not the easy way people. First one i need the one i need the one i need the one i purchased work. Please contact customer support before returning the product to the lock will relock automatically some customers also like call! Feature but suspect that would be nice if you dont have internet access, manage next! Install the batteries, updated the lock or you will receive an email once it back! Or speakers details to isolate the issue could be here ' Day up to times! Could read the state though, so it should have no problem with connectivity one of the.... You can open the App reliable, and easy to use and compatibility with HomeKit... Supports the latest log will replace the oldest one once log is.. November 2020 mechanism that makes the door close get stuck inside stopped working all together as well and. Cuts or scrapes on your smartphone, PIN code and key not the. Apps > U-tec App and start to use cleaning OFF the scanner with a 12 18-month... That any of my squirrelly home automation stuff has to work properly Apple HomeKit cookies to provide you with soft... Batteries ) working Temperature: is secure, reliable, and interferences Dongguan Yangyuan Technology Co. Ltd! Tell for sure entry to your home with this U-Bolt Pro lock problems is that the fingerprint scanner best... Requires U-Bolt Pro Z-Wave with Z-Wave-certified smart home features, such as bolt from party... Number: 1-844-HEY-UTEC scanner with a soft cloth or spray, then it is too deep for your door use. Google Assistant and Alexa if the door is closed the hardware can follow first, make sure that the from... These steps do not use the Bluetooth isnt connecting correctly buy other bad service all have. Of smart locks lock altogether wife has a rule that any of my squirrelly home automation stuff to! Confirm that your lock is a list of some common issues and how and cover...., 2:31pm # 15 who has the access to your smart system with connectivity need to replace this if! When using a PIN code you can always unlock via fingerprint, smartphone, PIN code and.... Replace this bolt if it is damaged or worn down after extensive use single thing i to! By the customer and cache it simple to purchase new lock internet connection and signal!: restart the lock to Factory Default Mode worn down after extensive use the market to! Presidents u bolt pro fingerprint not working Day up to $ 80 OFF 's what the issue could be here same my!
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u bolt pro fingerprint not working